All returns will be subject to a 15% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
Returns will not be accepted on items that are:
- Opened or used
- Missing their serial number or UPC
- Special orders (returned at our discretion)
- Returned more then 30 days after delivery
- Returned without notification
**Sales tax is automatically generated at 6.75%. If you live in Alexander, Buncombe, Cabarrus, Catawba, Cumberland, Duplin, Edgecombe, Greene, Halifax, Haywood, Hertford, Lee, Martin, Montgomery, New Hanover, Onslow, Pitt, Randolph, Robeson, Rowan, Sampson, Surry, or Wilkes County, the sales tax will be adjusted after payment processing to 7%. Mecklenburg County residents will be adjusted to 7.25% and Durham and Orange Counties will be adjusted to 7.5%. You will receive an email confirmation once your order is processed indicating the updated tax rate and updated purchase amount.
**At this time, we can only ship within the state of North Carolina.